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Dear Mark,

I just wanted to take an opportunity to let you know how happy we are with Santee Security and with the security system that was installed at our home.  After having Power Alarm and ADT out to the house and speaking with others on the phone, Walt came out to our home and was the only one who gave my wife and myself the feeling we were dealing with a professional alarm company.  Walt wanted to know why we wanted an alarm and what we wanted to protect, he really seemed to want to do a good job as opposed to just trying to get us to sign a monitoring contract.  We had some concerns about the system and Walt really took the time to listen and it was evident during his proposal that he went out of his way to make sure the system would work for us especially in regards to false alarms and motion detectors.  Walt really gave us a sense that the install would be neat and clean and he did not attempt to up-sell us on stuff we did not need or pressure us in anyway.

We were just as happy with the installers and the job they did.. They did an excellent job and they could not have been nicer.  They kept me informed throughout the install and did a great job answering all my questions.  Their experience was evident in the quality job they did.

At present, we are very happy with our system and would not hesitate to recommend Santee Security in the future.

Sincerely,

Michael Tyson

With resident safety our number one priority, we need to have a full service provider that we can count on. Santee Security has always been there for us 24/7, 365 days a year. With situations and circumstances that can't wait till the next day they've always got us up and running and believe me I have put them through the test!   My Biggest thanks to everyone at Santee Security We couldn't feel safe without you.  

Tim Steven

Sunrise Senior Living of Willoughby